SHIPPING & RETURNS
SHIPPING POLICY
Packages will be shipped within 3 business days. If packages are needed with quicker shipping please send a message to info@factoryfreshtcg.com, For all custom requests please do the same. Additional charges may be applied.
RETURN & EXCHANGE POLICY
Due to the nature of product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email at info@factoryfreshtcg.com and we will make it right.
Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
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Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email info@factoryfreshtcg.com with the Subject line: "CANCEL ORDER #..."